Temecula Wine Responsible Partner Program

WINERY FAQ:

Q. Can I choose the wineries on my tour?

A. You may choose your wineries from the list on our PREFERRED WINERIES page, preferably at the time of booking, but no later than 24 hours before the start of the tour.

We will do our best to arrange bookings at your preferred wineries but cannot guarantee they will be available.

Q. Can I change my mind on which winery to visit once the tour has started?

A. As we have to make a reservation to visit a winery, and as most reservations have to be requested by email, this is very difficult to do.

We will always try, but cannot guarantee success.

Q. How long will I be at each winery?

A. We endeavor to give our clients at least 60 minutes at each stop, with 90 minutes for lunch.

Please note that all wineries in Temecula require limousine and tour companies to make reservations, and will only hold the reservation for 15 minutes.

Q. How much wine will I get on the tour?

A. The normal  “tasting” at each winery is 5 or 6 one-ounce pours.

As each bottle of wine contains 25.4 ounces, on one of our Lunch Tours visiting 4 wineries, you can expect to consume just under a bottle of wine.

Q. At each winery, do I get to choose which wine to sample?

A. At the larger wineries, you will be given a list showing the wines that the winery has to offer.

You will be able to select from that list.

However, at the smaller wineries which have limited production, it is more common to have a fixed tasting list.

PICK-UP AND DROP OFF FAQ:

Q. Can I be collected from my home or hotel?

A. Absolutely.

We will collect you from any address within a 15-mile radius of South Coast Winery free of charge on our inclusive tours.

For Transportation Only Tours, the collection area is within 10 miles of South Coast Winery.

For collection outside that radius, there will be an additional charge.

Please note that we offer special-rate tours from the Coachella Valley and San Diego areas that include a transportation charge.

Q. How flexible are the collection and drop-off times of my tour?

A. As we offer only private tours, we can be totally flexible.

Most wineries open at 10-11 am and close for tastings at 5-6 pm.

The timing is, of course, dependent on the opening and closing times of the selected wineries.

VEHICLE FAQ:

Q. Can I choose the vehicle to be used for my tour?

A. While we always try to accommodate the wishes of our clients, any request will depend on our vehicle availability, and other bookings we have.

For example: We might have a request from 2 people for our 8-seat limo.

Providing we don’t have a larger group, we can accommodate that request.

TIPPING FAQ:

Q. Should I tip while on the tour?

A. As in most service industries, staff expect to be tipped as tips form an important part of their earnings.

However, if you are on one of our Lunch Tours, Light Lunch Tours, or Supper Tours, we have already included a 20% gratuity on the items that are included in the tours.

Any additional items that you purchase are not included in that tip.

Q. How much should I tip?

A. This Is very difficult to answer!

We believe a tip should be given based on the level of service.

At the wineries, if you have received good service from a pourer or server at a winery, it should be rewarded with a good tip, while if the service received was poor, that should be reflected in the size of a tip.

For your driver, the same applies!

There are 2 exceptions:

1. At the restaurants included in our tours, we always add 20% on your behalf on items included on your tour.

2. We add a 20% service charge to the cost of our long-distance tours, i.e. tours that originate in the Coachella Valley, as the day is long for our drivers, often exceeding 12 hours.