FAQ

 

question_mark_trans copyFREQUENTLY ASKED QUESTIONS ( FAQ )

What time does the tour start and how long will it last?

We work at times to suit you and end at whatever times you decide. However, please note the first winery opens at 9am and the majority close at 5pm with only a handful remaining open until 6pm. Commonly our clients start at around 11am and finish by 5 – 6pm for a day tour.

The dinner tours commonly begin about 2- 3pm and finish when you have finished dinner, about 8pm. Once again, we are entirely compatible with your schedule and are exclusively yours for the duration of the tour!

What costs are included?

Included in the cost of your tour are the costs of each of the wineries on the tour and the cost of the meal. You have the choice of any one course for lunch and three courses for the dinner tour.

Are Tips or Service Charge Included?

Gratuities are not included as we believe that a gratuity should be given in return for exceptional service, and are entirely at your discretion. The guideline for the industry is generally about 20%.

Can we decide which wineries to visit on the tour?

The wineries we have chosen do, we believe, represent the best the Temecula Valley has to offer. Each winery is very different but they all share the following: a) The wine on offer is of excellent quality b) The staff are friendly and knowledgeable of the wines they are serving c) The wines on offer are of limited production and are not widely available outside the winery

Click here for a list of our preferred WINERIES

However,  let us know if there are particular wineries you wish to visit and we’ll see what we can do to accommodate you! (There might be an additional charge)

What is your cancellation policy?

At the time of booking we ask for a credit or debit card to secure the booking. No charge is made on the credit card until 72 hours prior to the start of the tour. You can cancel at any time until that point without penalty. There is no refund for tours cancelled within 72 hours of the start of the tour.

How long do we spend at each winery?

We work to your schedule – not ours, so you can spend as much time as you like at each winery. We don’t just drop you off at a winery, we will wait for you and are available to offer any assistance needed, so there’s no waiting when you want to move on to the next stop.

Can we go to additional wineries if we want to?

Included in the cost of your tour are the tasting costs at the 4 wineries specified on the lunch tour and 3 on the dinner tour. If you want to add additional wineries we will be happy to provide the transportation but the tasting costs will be your responsibility. All tours conclude when the last wineries close for tasting, approx 6pm.

How far away from Temecula will you collect clients?

We will collect clients within a 15 mile radius of Old Town Temecula. For collection outside of this area, please contact us for a quote.

Can you accommodate more than 5 people on your tours?

Our unique LTI TX2 vehicles can accommodate a maximum of 5 people each, so with the 2 vehicles we can take groups of up to 10 – Our Jaguar limousine can accommodate up to 9 and our SUV limousines accommodate up to 6. However, we do work with a number of other operators so we may be able to help with larger groups.

Give us a call  on (951) 491-5057 and we’ll see what we can do for you!

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